Procedures

Strategic Processes

Strategic Management (DE)

Code	Procedure	Approval
DE-01 P1	Strategic planning and development	21/06/2022
DE-02	Monitoring and measurement Annex 1: Management board	22/12/2023
DE-03	Management Review System	17/12/2024

 

Quality Management and Continuous Improvement (MC)

Code	Procedure	Approval
MC-02	Complaints, Suggestions and Congratulations Management	17/12/2024
MC-05 P1	User satisfaction Annex 1: Annual plan for the users satisfaction evaluation Annex 2: Data sheet	21/12/2020

 

Key Process

Academic Management (AC)

Code	Procedure	Approval
AC-01	Entry and Admission, Enrolment and delivery of official titles	17/12/2024

 

Teaching (DO)

Code	Procedure	Approval
DO-0101	Design, verification, modification and accreditation of official degrees	22/12/2023
DO-0102 P1	Monitoring and improvement of degrees	22/12/2023
DO-0103 P1	Degree suspension and termination	11/07/2013
DO-0201 P1	Teaching planning and development Annex 1: Guide-template to perform the Centre Coordination Actions Report	21/09/2017
DO-0202 P1	Promotion of the degrees Annex 1: Centre Promotion Programme	11/07/2013
DO-0203 P1	Student Orientation and attention to students with specific needs of educational support Annex 1: Guide-template to develop the Mentoring Action Programme	22/04/2021
DO-0204	External Academic Internships Management	17/12/2024
DO-0205 P1	Mobility Management	11/07/2013
DO-0301 P1	Public information and accountability	21/12/2020

 

Support Processes

Staff Management (PE)

Code	Procedure	Approval
PE-01 P1	Administrative and Service Staff Management	21/09/2017
PE-02	Academic Staff Management	22/12/2023

 

Document Management (XD)

Code	Procedure	Approval
XD-01	Documents and Registers Control Annex 1: Procedure model	22/12/2023

 

Infrastructure and Work Environment Management (IA)

Code	Procedure	Approval
IA01	Material resources Management and Services	22/07/2020