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Procedures

Strategic Processes

Strategic Management (DE)

DE-01 Strategic planning and development
Approval: 21/06/2022
DE-02 Monitoring and measurement
Approval: 22/12/2023
DE-03 Management Review System
Approval: 17/12/2024

Quality management and continuous improvement (MC)

MC-02 Complaints, Suggestions and Congratulations Management
Approval: 17/12/2024
MC-05 Users satisfaction
Approval: 21/12/2020

Key Processes

Academic Management (AC)

AC-01 Access and admission, evolution and delivery of official degrees
Approval: 17/12/2024

Teaching (DO)

DO-0101 Design, verification, modification and accreditation of official degrees
Approval: 22/12/2023
DO-0102 Degrees monitoring and improvement
Approval: 22/12/2023
DO-0103 Degree suspension and termination
Approval: 11/07/2013
DO-0201 Teaching planning and development
Approval: 21/09/2017
DO-0202 Degrees promotion
Approval: 11/07/2013
DO-0203 Student Orientation
Approval: 22/04/2021
DO-0204 External Academic Internships Management
Approval: 17/12/2024
DO-0205 Mobility Management
Approval: 11/07/2013
DO-0301 Public information and accountability
Approval: 21/12/2020

Support Processes

Staff Management (PE)

PE-01 Administrative and Service Staff Management
Approval: 21/09/2017
PE-02 Academic Staff Management
Approval: 22/12/2023

Document Management (XD)

XD-01 Documents and Registers Control
Approval: 22/12/2023

Infrastructure and Work Environment Management (IA)

IA-01 Material resources Management and Services
Approval: 22/07/2020